Insurance

As a courtesy to you Kitsilano Dental Group will continue to accept payment directly from your insurance company for your dental care where the following conditions are met:

• All details and information concerning your dental plan is provided by you – not your employer. It is your responsibility to notify us of any change in your status regarding your plan immediately (i.e. layoff, divorce, etc.) Your dental insurance provider does not inform us.

• Uninsured balances are paid in ful on the date of service.

• Insured balances are paid within 90 days

You will be notified of your dental insurance provider inactivity of payment 60 days following treatment.
If, after 90 days, your dental insurance provider has not responded with payment, you are personally required to provide full payment of your account. Please understand that by this point we will have reviewed and contacted your insurance company at least 3 times.

At this time we will be happy to fill in a dental claim insurance form in order that you may contact your employer on the dental insurance company directly so you may claim your benefits.